EVERYTHING YOU NEED TO KNOW
 

1. What areas do you cover?
Answer: We operate in and around [City/Region], including airport transfers, city tours, and long-distance journeys. Please contact us if you have specific location queries.
 

2. How many passengers can the van accommodate?
Answer: Our vans can comfortably seat up to 14 passengers. If you have special requirements or large groups, please let us know in advance.
 

3. Is there a minimum booking time?
Answer: Yes, the minimum booking duration is 4 hours. 
 

4. How can I book a ride?
Answer: Simply head to our "Booking" section, fill out the required details, and we'll confirm your booking. Alternatively, you can email us.
 

5. What are the payment methods accepted?
Answer: We accept Bank Transfers, Venmo, Zelle, Paypal and Cash. 
 

6. What safety protocols do you follow?
Answer: Safety is our top priority. Our vans undergo regular maintenance checks, and our drivers are trained in defensive driving. Additionally, we adhere to all recommended hygiene protocols.
 

7. Can I cancel or reschedule my booking?
Answer: You can cancel or reschedule your booking up to 24 hours before the scheduled pickup. Please note that cancellations made after this period may incur a fee.
 

8. Is smoking allowed in the van?
Answer: No, all our vans are smoke-free to ensure comfort and safety for all passengers.
 

9. Is it possible to rent a van for multiple days?
Answer: Yes, absolutely! We offer multi-day rentals to accommodate extended travel plans or projects. Just let us know your requirements, and we'll ensure you have a van and driver available for the duration you need.

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10. Do you speak Spanish?
Answer: Si! Hablamos español.